Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have all about listening to and understanding our customer's individual needs and tailoring services to meet can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
In addition, the post holder will liaise with financial advisors, investment companies, clients, and business partners, as required, to ensure a high standard of client service is delivered at all times.
Key duties & responsibilities:
person with a talent for customer care Valid driver's licence An interest in serving people and a cheerful and assistance with technical queries Assist at customer training courses Assist at sales promotions -
main purpose of this role is to serve as a point of contact for customers with queries about products, orders and maintain the sales database by entering new customer information, updating contact details, and recording including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics Handle Enquiries and Correspondence: Respond to customer inquiries promptly and professionally via email availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant
main purpose of this role is to serve as a point of contact for customers with queries about products, orders and maintain the sales database by entering new customer information, updating contact details, and recording including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics Handle Enquiries and Correspondence: Respond to customer inquiries promptly and professionally via email availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant
insights and recommendations for financial management Serve as a trusted advisor to clients, offering expert
managing account relationships with existing customers to grow business;
packages
Closing Date: 28 February 2024