their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions client engagements to ensure consistent service delivery; Contribute to business development in select
• Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness
accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence and with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and new compliance and information security as part of service delivery. Work with internal audit teams to meet compliance compliance requirements; Client Liaison: Understand delivery requirements and communicate expectations to internal business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Visio;
providing leadership to project resources to drive the delivery of the project deliverables/changes. The ideal & Change Delivery and have proven, relevant experience of the implementation and delivery of changes the definition, documentation and satisfactory delivery of projects. Applies Project Management disciplines Provide leadership to project resources to drive the delivery of the project deliverables/changes. Develop and stakeholders are kept engaged and informed throughout the delivery of the project. Keeping project scope changes
responsibility for the Agile Project and Program delivery function with respect to business and IT change and trends in Large Scale IT and Business Change delivery models. Set strategy, provide thought leadership effectiveness measures and KPI's to ensure quality delivery. Create a centre of excellence that maintains and competencies required to manage different delivery models (Agile, Traditional). Act as Product Manager administration capabilities are in place to compliment the delivery process. Resource and staff competency centres
responsibility for the Agile Project and Program delivery function with respect to business and IT change and trends in Large Scale IT and Business Change delivery models.
and software delivery. Partnering closely with the Group-CEO, you will oversee the delivery of key strategic business goals, SaaS software development, and delivery, together with professional services. This will continuous improvement. Software Delivery Management: Lead the software delivery team to ensure timely and high-quality high-quality delivery of SaaS solutions to clients Collaborate closely with product management and development role, with proven experience in the successful delivery of key strategic business goals Proven background
and software delivery. Partnering closely with the Group-CEO, you will oversee the delivery of key strategic business goals, SaaS software development, and delivery, together with professional services. This will continuous improvement. Software Delivery Management: Lead the software delivery team to ensure timely and high-quality high-quality delivery of SaaS solutions to clients Collaborate closely with product management and development role, with proven experience in the successful delivery of key strategic business goals Proven background
software lifecycle and different delivery methodologies Advanced project delivery including all aspects of program/project software lifecycle and different delivery methodologies Advanced project delivery including all aspects of program/project and drive solutions for clients Advanced project delivery including all aspects of program/project management
Software Delivery Management: