their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions client engagements to ensure consistent service delivery; Contribute to business development in select
• Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness
accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence and with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and new compliance and information security as part of service delivery. Work with internal audit teams to meet compliance compliance requirements; Client Liaison: Understand delivery requirements and communicate expectations to internal business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Visio;
contract basis Project planning and management Delivery management Conducting risk assessment Scope and
contract basis Project planning and management Delivery management Conducting risk assessment Scope and
solution architecture Responsible for adherence and delivery of the agreed solution architecture and technical
a Technical Lead for the Solutions design and delivery Team SAP Solutions design and implementation Design
The applicant would be responsible for the delivery of I&T Projects for the VAS (Value Added Services) TASKS
Responsible for the planning and delivery of large/complex IS project(s) within the IS Customer
analysing and documenting requirements. To support the delivery of applications, the Business Analyst will be be required to: • Support the communication and delivery of requirements with relevant business stakeholder/s
Program. The applicant would be responsible for the delivery of I&T Projects for the VAS (Value Added Services) OUTPUT/CORE TASKS • Responsible for the planning and delivery of large/complex IS project(s) within the IS Customer