teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
candidates with a technical background in our support centre to provide online and telephonic service and support alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
ensuring the smooth operation of the company's banking and mobile platforms. Responsibilities include understanding of banking operations, regulatory requirements, and compliance standards. Effective communication operations management in the fintech industry or mobile banking sector
Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements facilitate best practice sharing and driving standardization. Perform ongoing reviews to ensure compliance Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements facilitate best practice sharing and driving standardization. Perform ongoing reviews to ensure compliance Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Reference: JHB000735-LG-2 An industry leading Bank has an exciting opportunity available for a Solutions research, compliance, and delivery, driving the bank's technological direction. Flexible Work Environment: work-life balance. Rewarding Projects: Work on the bank's highest-profile Salesforce projects, making a direct Application development Standards and governance Ideal: Detailed knowledge of: Banking systems Agile development Knowledge of UML Solid understanding of: Bank's systems environment Bank business model Best practices for Quality
Reference: JHB000735-LG-2 An industry leading Bank has an exciting opportunity available for a Solutions research, compliance, and delivery, driving the bank's technological direction. Flexible Work Environment: work-life balance. Rewarding Projects: Work on the bank's highest-profile Salesforce projects, making a direct Application development Standards and governance Ideal: Detailed knowledge of: Banking systems Agile development Knowledge of UML Solid understanding of: Bank's systems environment Bank business model Best practices for Quality
have a deep understanding of banking operations and compliance standards, this could be the perfect role Oversee the day-to-day operations of cutting-edge banking and mobile platforms, ensuring seamless functionality excellence. This company excels in delivering top-notch banking and mobile platform solutions, and boasts a collaborative management experience within the fintech or mobile banking sector, with a preference for acquiring skills
have a deep understanding of banking operations and compliance standards, this could be the perfect role Oversee the day-to-day operations of cutting-edge banking and mobile platforms, ensuring seamless functionality excellence. This company excels in delivering top-notch banking and mobile platform solutions, and boasts a collaborative management experience within the fintech or mobile banking sector, with a preference for acquiring skills
research, compliance, and delivery, driving the bank's technological direction.