adaptability to different personality types 1 year call centre experience in the igaming sector .
financial and software knowledge of both team and self. Train/Support/Coach junior members of team. Communicate
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within routine tests Providing technical leadership, training and support to staff Conducting handover at shift
accuracy and quality.
Other, Cape Town, Company Name: Surgo HR & Training. SURGO (PTY) Ltd. has partnered with a global Operations Reviews and also on new business growth calls with client / internal stakeholders. Business Value Willingness to work in a 24 x 7 environment. BPO Contact Centre exposure would be an advantage. An Important Announcement
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and