business requirements and agreed deadlines. Support: Assist IT and IS support personnel in resolving technical a technical level for support continuity. Training: Train level 1 support and other development personnel
closely with Business IT in the definition, testing, training, implementation, and support of functional requirements recommendations to enhance the current process Directly assist in producing the product roadmap Participate in Formal or Informal Business Analysis Training, Project Management training Proven experience as a Scrum Master
ensure cost-effective and compatible support. Training: Training support and development personnel on new
Diploma / Degree in Administration with additional training is a plus, specifically in computer/software.
Diploma / Degree in Administration with additional training is a plus, specifically in computer/software.
potential use of technology. Provide individual training and support on request. 2. Perform other related
Parallel Run Live Run On-site User Acceptance Training Closure meetings Maintenance consultations On-site
readily available to provide rapid technical assistance, as each shift operates on an 8-hour basis.
stakeholders and technical team Provide end-user training and support on BI tools Create documentation and
methodologies and software Understanding of voice assistant and conversational agent technologies Familiarity