and written)
(both verbal and written) Required to work, day and night shifts. Desktop Support Engineer, Security, Networks
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
solving capabilities
solving capabilities
with queries around technical content, drawings, parts or BOMs.
Manage workshop BOM and job changes designers/engineers around changes etc.
Audit Parts manuals to BOMs where necessary.
Vendor changes presented.
Driven, results orientated with strong time management, prioritization and organizational skills
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
our team. In this role, you'll play a crucial part in analyzing data to provide valuable insights that Business Intelligence Data Analyst Africa during time of absence.
Advantageous:
continuous improvement.
times.
related projects (out of hours working, occasional nights and weekends) Provide weekly reports to management
Develop reporting and integration's as integral parts of the overall solution. Offer technical input in also) Ability to work both independently and as part of a team. Eligibility to work in South Africa. Seniority Level Mid-Senior level Employment Type Full-time Skills Microsoft Dynamics Software Development IT