of ITIL processes (incidents, Change & Problem Management). Ability to effectively convey information
with ITIL processes (Incident, Change and Problem management)
with ITIL processes (Incident, Change and Problem management)
indicators to locate and correct code problems.
-Work with management to prioritize business and information
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
Operations experience (ticket handling, problem, incident management) Jira and Confluence experience Build Operations experience (ticket handling, problem, incident management) • Jira and Confluence experience •
in troubleshooting technical problems. • Proven experience in managing IT Infrastructure and Services
Experience
management skills and problem-solving skills.
management skills and problem-solving skills. Strong Interpersonal skills to manage relationships with a