services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing
REQUIREMENTS: Matric / Grade 12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience queries in a timeous manner. Meeting the set standards and adhere to the SLA's. Liaise with resolver resolution of customer queries. Adhere to set customer standards. Communicating with both internal and external
li>Matric / Grade 12
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract 5-7 years'
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract<
Competencies:
⪠Strong knowledge of business banking products, services, and
industry trends
banking applications
⪠Proactive attitude and ability
/>⪠Proficiency in Microsoft Office Suite and banking software
applications
⪠Knowledge
compliance requirements related to
business banking operations
⪠Business acumen
⪠Report
business processes and/or requirements to support the bank's projects. The business analyst will be involved service levels, policies and procedures for the Bank. Stakeholder Management Work closely with and forge business functions ambitions. Apply professional standards in the engagement and communication with internal
Critical Competencies: Strong knowledge of business banking products, services, and industry trends Ability design and develop user interfaces for business banking applications Proactive attitude and ability to environment Proficiency in Microsoft Office Suite and banking software applications Knowledge of regulatory compliance compliance requirements related to business banking operations Business acumen Report writing
Critical Competencies: Strong knowledge of business banking products, services, and industry trends Ability design and develop user interfaces for business banking applications Proactive attitude and ability to environment Proficiency in Microsoft Office Suite and banking software applications Knowledge of regulatory compliance compliance requirements related to business banking operations Business acumen Report writing
focus on UI/UX design, preferably in the banking or financial
services industry.
banking applications
⪠Strong understanding of responsive