Account(s), delighting the client(s) with good customer service in all aspect of administration and delivery with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation delivered properly, evaluate the performance of consultants and report any deviations to the relevant department
Billing operational performance and interfaces to customers Responsibilities: Strategic Planning Operational