actionable data insights to aid client acquisition and retention efforts. Analysis, design, develop, troubleshoot
including Data Loss Prevention (DLP), eDiscovery, and retention policies; Implement and manage M365 governance compliance settings, including DLP, eDiscovery, and retention policies; Familiarity with M365 governance and
including Data Loss Prevention (DLP), eDiscovery, and retention policies; Implement and manage M365 governance compliance settings, including DLP, eDiscovery, and retention policies; Familiarity with M365 governance and
business goals to drive customer acquisition, retention, and satisfaction Define CRM system requirements
crisis situations. Manage customer acquisition and retention programmes. Manage dispute mediation. Manage human
crisis situations. Manage customer acquisition and retention programmes. Manage dispute mediation. Manage human
talent grid principles and developing talent retention programmes.
strategies to enhance customer satisfaction and retention Lead the CRM team and oversee systems integration