ICT is looking for a Junior Communications 1st Line Support to join their team Description Requirements: essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
Performance Indicators:
ICT is looking for a Junior Communications 1st Line Support to join their team Description Requirements: essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
Requirements:
by a third party managed service. Provide 1st line support to all users across the organisation, logging
existing solutions.
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role based in Cape Town. Provide 24 X 7 1st-line standby/support for product environments Respond (2nd-line)
everyone with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned world-class service to fulfil this role. Provide 1st line product support both during and after standard working
software - Execution of various client 1st line and desktop support tasks - User remote support - Grade
contract basis IT / Finance Responsibilities 1st line business support helpdesk for systems like XPLAN via 4Me