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IT / Computing / Software
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T1 It Service Agent - Remote
Job Crystal
Western Cape
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
share this job on whatsappIt Service Agent Western Cape
Job CrystalWestern Cape
T1 IT Service Agent - Remote - Western Cape SPECIFICATION A dynamic, vibrant and growing IT company is is looking for an IT Service Agent (T1) to be responsible for providing technical support and assistance assistance to all clients. The IT Service Agents may interact with customers by phone or in-person to identify reported queries and provide solutions. The IT Service Agents will advise users on appropriate course of Incident Report. IT Information Library (ITIL) and IT Service Management (ITSM): focus areas include, but are
Service Desk Agents X3
Randburg
Negotiable
passionate about delivering exceptional customer service and providing technical support? We're seeking
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO
experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools
Service Desk Agent Johannesburg, South Africa
Liham ConsultingJohannesburg
From 10000 to 20000 (Ctc) - Yearly Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Technical Agent
Johannesburg
Technical Agent required for a transport & logistics company in Centurion n Overview:
Seeking a Technical Agent with specialized knowledge in commercial vehicles approach with a commitment to providing high-quality service.
Agent Umhlanga
Ignition CxUmhlanga Rocks
the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
Service Desk Agent From 10000 To 20000 (ctc) - Yearly
Liham ConsultingJohannesburg
From 10000 to 20000 (Ctc) - Yearly Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Control Agent Cape Town
Global Load ControlSouth Africa
specialises in remote aviation services is looking for Load Control Agents to join our diverse team of more producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
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