Centurion requires the above to provides technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Minimum requirements for the role: A minimum Grade candidate will be responsible for: Providing technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Ensuring daily tasks is actioned, ensuring that equipment is processed efficiently. Ensuring that all support given to clients especially after hours is of a
doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve
downtime.
Work closely with our development team to identify and implement software improvements
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
Centurion requires the above to provides technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Minimum requirements for the role: A minimum Grade candidate will be responsible for: Providing technical support to clients, ensuring efficient handling of job and continuous learning to provide exemplary support. Ensuring daily tasks is actioned, ensuring that equipment is processed efficiently. Ensuring that all support given to clients especially after hours is of a
Reference: CTI003811-JW-1 Why did the application support specialist bring a ladder to work? To reach the be doing: Provide day-to-day support for our in-house software applications. Diagnose and resolve software minimize downtime. Work closely with our development team to identify and implement software improvements of support activities and resolutions. Required Skills: Proven experience in application support, preferably
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supervising the efficient, day-to-day operations of a team of NOC Engineers and NOC Administrators, ensuring />
As Team Lead of Data Management -you will be responsible for overall creation and maintenance of Account leadership for the Account Static & Opening team - and spearhead internal and external stakeholder
Certification
To ensure specialist 2nd tier user support on more complex processes and functionality within one of relations with the users and other LOGIS project teams; Evaluate delivery methods and ensure continuous Remedy database; Give feedback to the other relevant teams and make recommendations for changes/enhancements investigations; Work effectively as part of a team and seek to support the team's goals; Ensure that relevant feedback feedback is given to the first line (LOGIK 1st tier) team on solutions to enhance overall service delivery
Levels Agreements are maintained between business teams and IT.
- Provide data, reporting and insights
/>- User profile/security maintenance on all applications.
- Organize, manage, facilitate training
- Collaborate with internal IT technical team and vendors to assist end-users and
stakeholders
changes made that affect Application
- Create and update E-content for applications.
- Innovation
DR tests for Applications.
- Circulate communications to users regarding Application updates