Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team potential expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction the department. Minimum Requirements: Degree in Business Management, Information Systems, or a related a customer service team that utilizes various support channels (predominantly messaging) specific to
vast majority of our business is repeat business. ENVIRONMENT: The Technology Head position based in Johannesburg initiatives are coherent with and serve overall business strategy Building the executive's understanding Ensuring data security, disaster recovery, and business continuity plans are in place and effective Evaluating and applications for business-as-usual and delivering projects Managing Business-as-Usual (BAU) systems systems and applications, including IT support and operations Delivering IT projects withing a mature management
year
client's vision is to enable and streamline business operations within and between organizations by cloud-based operating solutions. Key Responsibilities:- Assist in the development and maintenance of software debugging of software applications- Provide technical support and guidance to clients Required Skills and Qualifications:-
Our client is seeking a Head of Procurement to join their team. The right candidate will manage data strategic approach to sourcing suppliers to meet business and internal Stakeholder requirements. Develop ensure effective supply of product/service to the business. Production and management of procurement data Stakeholder relationship to identify and refine business requirements Monitor and manage established commercial minimise impact on supply of service and cost to the business. Manage, monitor and develop the team to ensure
Salesforce Administration
- Desktop and Hardware Support
- Network Administration
- QMS
- Supporting standard end user applications
- Supporting printers and print services
- Cloud Service Support
- Ability to perform basic repairs on laptops
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics • Wired and Wireless Networking
and software
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES to face and online support to the client Client liaison and communication to assist and resolve the clients service and manage accounts to retain a long term business partnership You must provide high level of product
candidate will be required to provide IT support
Provide support in Hardware and Software i.e installing