Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.
The candidate should have at least 10 Years experience and come from a Technical IT Background.
The candidate should have been in a prior client facing tole and comes from a Services Organisation.
Description Our client is seeking a Delivery Manager / Account Manager for their Durban Offices. The candidate should have at least 10 Years experience and come from a Technical IT Background. The candidate should have been in a prior client facing tole and comes from a Services Organisation. Onsite
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
ng>Database Querying
The support agent will need to use TSQL to query the many databases
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Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies