front office activities, reservations, and guest services. Criteria Post matric hotel school qualification Front Office SOP Ensure that all charges are correctly captured on guest bills Ensure that regular on-the-job-training accurate guest service Ensuring the front desk provides a professional and friendly service for guests,
front office activities, reservations, and guest services. Criteria Post matric hotel school qualification Front Office SOP Ensure that all charges are correctly captured on guest bills Ensure that regular on-the-job-training accurate guest service Ensuring the front desk provides a professional and friendly service for guests,