INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad rental and sales transactions to the installation teams countrywide. There will be opportunity to engage of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad rental and sales transactions to the installation teams countrywide. There will be opportunity to engage of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
Coordinator in pressurised environment to join their team. Key performance areas: Main Responsibilities: Technician the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house articulation when answering customer calls. Must be able to work in a team Must be willing to work standby
Coordinator in pressurised environment to join their team. Key performance areas: Main Responsibilities: Technician the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house articulation when answering customer calls. Must be able to work in a team Must be willing to work standby
Bilingual (Afrikaans/English) Very confident, a team player who is well-spoken and presentable Dedicated incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
Bilingual (Afrikaans/English) Very confident, a team player who is well-spoken and presentable Dedicated incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
Switchboard Operator / Receptionist to join their team in Cape Town To qualify for this position you need: Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending
Switchboard Operator / Receptionist to join their team in Cape Town To qualify for this position you need: Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending