Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
incoming calls (client service, switchboard) Dealing with all client queries with the calls that are open and new calls that are coming in. Managing IT engineers, sending the engineers the calls that come for the call that the engineer is attending, handling anything related from beginning of the call till the the call is finished. Filing, scanning of job cards. Emailing, browsing on the internet for information information of calls. Retrieving job cards from engineers and completing the call Working (ITSM) to update and
candidates Dealing with overtime, standby allowances and call outs Administration of Time & Attendance system
candidates Dealing with overtime, standby allowances and call outs Administration of Time & Attendance system