touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim To verify and update if necessary all personal contact information for clients including the Medical Aid manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops Increase and improve calls per hour. The ability to Increase and improve calls to FA. R 22 000 - R 30000
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
the following link: Justice/Criminal/NRSO ADS: Centre for Psychological Services and Career Development
for an experienced Admin Assistant to support the Centre Manager with our Malls in the Northern Suburbs following but is not limited to: Report to the Centre Manager Handling all tenant correspondence Following invoice schedule. Answer office landline calls Keep contact list for tenants up to date. Tenant Correspondence- tenants and populate schedule. Communicate store number changes to marketing / new tenants. Obtaining quotations
for an experienced Admin Assistant to support the Centre Manager with our Malls in the Northern Suburbs following but is not limited to: Report to the Centre Manager Handling all tenant correspondence Following invoice schedule. Answer office landline calls Keep contact list for tenants up to date. Tenant Correspondence- tenants and populate schedule. Communicate store number changes to marketing / new tenants. Obtaining quotations