by discussing client requirements either via call centre or over e-mail advising on suitable options in
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Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
responses to all internal and external calls received. Ensure all calls are transferred to the correct extension
Daily administrative functions i.e. typing, phone calls, client queries, diary, and all other related secretarial
Answering the switch board.
correspondence.