Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Support and Compliance Manage customer centricity (Treating Customers Fairly) Effective self-management Attention to detail. Professionalism Teamwork Customer centricity Assertiveness Personal Resilience Taking experience quality assurance and coaching in customer service, sales, and completion of quality assurance
delivery of a high-quality administration and Customer service provided daily to patients, doctors, stakeholders regarding the management of daily activities for customers and staff. Will be responsible for the line management To ensure a friendly & efficient service to our customers, by effectively managing waiting times times and expeditiously attending to customer complaints. Must have extensive knowledge of Medical Scheme
team player with high regard for efficiency and service excellence to clients
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding
quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies efficiencies and effectiveness in customer interactions Report on quality assurance assessment results and teamwork Continuous focus on customer centricity (Treating Customers Fairly) Matric, with 2-3 years Energy Personal resilience Integrity and values Customer centricity Investigative Orientation Upholding