Billings and Case Management functions Key Work Output and Accountabilities Manage the day-to day operations Billings and Case management, providing a reference point regarding the management of daily activities customers and staff. Will be responsible for the line management of the Administration team, acting as a main efficient service to our customers, by effectively managing waiting times and expeditiously attending to customer Medical Scheme Rules and Policies, Coding and PMB. Managing of Employees Timecards on the KRONOS system. Minimum
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for High level of organizational skills and time management Needs to be able to work independently. Sober
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for High level of organizational skills and time management Needs to be able to work independently. Sober
role - Business Support Executive (BSE) at the Centre of Excellence (COE). Candidates must be able to proactively manage client and stakeholder expectations Essential skills and Knowledge: Time management, attention handling and entry is essential Experience in diary management is essential Experience in document formatting desired Experience in account management is desired Experience in office management is desired Compulsory information
role - Business Support Executive (BSE) at the Centre of Excellence (COE). Candidates must be able to proactively manage client and stakeholder expectations Essential skills and Knowledge: Time management, attention handling and entry is essential Experience in diary management is essential Experience in document formatting desired Experience in account management is desired Experience in office management is desired Compulsory information
and soft copy filing system. Answering of phone calls. Follow up on customer orders. Create PR for work
Auditing and report writing, Use of electronic OHS Management systems, MS Suite capabilities (outlook, Excel skills, guiding and assisting contractors with OHS Management system implementation - both in person (face be able to work on electronic management system) Contractor Management Hybrid working (Working from home in Good standing SAMTRAC or any other Safety Management course Auditing Incident Investigation Emergency
Auditing and report writing, Use of electronic OHS Management systems, MS Suite capabilities (outlook, Excel skills, guiding and assisting contractors with OHS Management system implementation - both in person (face be able to work on electronic management system) Contractor Management Hybrid working (Working from home in Good standing SAMTRAC or any other Safety Management course Auditing Incident Investigation Emergency
tasks. Follow-up and update all job cards. Ensure management of critical spares including ordering of spares not limited to Leak free declarations, energy management, budgets, procurement and the job card system other packing records, supporting the packing manager and ensuring accurate and on-time reporting. This drivers) are achieved through supporting the Packing Manager and department. Grade 12 and Diploma in administration literacy, Advanced Excel Budgeting & Cost Management Own Transport required Market Related as per
tasks. Follow-up and update all job cards. Ensure management of critical spares including ordering of spares not limited to Leak free declarations, energy management, budgets, procurement and the job card system other packing records, supporting the packing manager and ensuring accurate and on-time reporting. This drivers) are achieved through supporting the Packing Manager and department. Grade 12 and Diploma in administration literacy, Advanced Excel Budgeting & Cost Management Own Transport required Market Related as per