beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
customer invoices and client liaison on outstanding debt Sending monthly statements Updating invoicing and
customer invoices and client liaison on outstanding debt Sending monthly statements Updating invoicing and
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
dismissal disputes; Addressing individual and collective rights and interest issues for members; Compiling Experience and knowledge in negotiation skills; Collective bargaining, education and training at all levels