Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
correspondence, memos, and reports. Handle incoming calls and emails, responding as necessary. Coordinate
correspondence, memos, and reports. Handle incoming calls and emails, responding as necessary. Coordinate
Receptionist/Filing Clerk. Duties will include Answering of calls, Switchboard/Reception duties, Making of Tea/Coffee
Receptionist/Filing Clerk. Duties will include Answering of calls, Switchboard/Reception duties, Making of Tea/Coffee
hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using
calendar, coordinating meetings and video/conference calls, and attending to any administrative issues as they