Head of Marketing (Personal Care and Cosmetics) Industry: Pharmaceutical Location: Parktown Johannesburg marketing initiatives for a portfolio of Personal Care and Cosmetics products. This role requires a blend least 5 years' experience in marketing Personal Care and Cosmetics. At least 3 years' experience in a
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Head of Marketing (Personal Care and Cosmetics) Industry: Pharmaceutical Location: Parktown Johannesburg marketing initiatives for a portfolio of Personal Care and Cosmetics products. This role requires a blend least 5 years' experience in marketing Personal Care and Cosmetics. At least 3 years' experience in a
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Call Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Call Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
drive awareness and lead generation in the health care industry. Work with Partnership team to suggest awareness and lead generation. Understand the customer journey across all touch points to develop, plan
drive awareness and lead generation in the health care industry. Work with Partnership team to suggest awareness and lead generation. Understand the customer journey across all touch points to develop, plan
or Cape Town. The main purpose is to optimize customer experience, collaborate with internal partners and manage multiple projects. Customer Experience: Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Product/Equipment meet customer demands. Market Awareness: Develop strategic plans to identify potential customers and convert Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof Thinking Positively Customer Journey Management Drive sales conversion and customer lifetime value (purchases subscriptions) by implementing and optimizing best-practice customer journey management. Manage email drip campaigns and implementing various journeys as needed. Customize and configure CRM marketing systems to meet the Implement and manage CRM systems to streamline customer interactions and improve overall efficiency. Set