Head of Marketing (Personal Care and Cosmetics) Industry: Pharmaceutical Location: Parktown Johannesburg marketing initiatives for a portfolio of Personal Care and Cosmetics products. This role requires a blend least 5 years' experience in marketing Personal Care and Cosmetics. At least 3 years' experience in a
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create lifetime activation goals).
Planning and execution of customer events. Support with project and event executions online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
Head of Marketing (Personal Care and Cosmetics) Industry: Pharmaceutical Location: Parktown Johannesburg marketing initiatives for a portfolio of Personal Care and Cosmetics products. This role requires a blend least 5 years' experience in marketing Personal Care and Cosmetics. At least 3 years' experience in a
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Management experience ( Ethnic Hair care / Oral care / Skin care Products)Responsibilities:
conveying a consistent brand image that attracts customers by encouraging sales on the Web. We are seeking presence including organising promotions, takes care of the customer experience, online payments, content, merchandising
resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Call Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
resources that support their sales initiatives Customer Relationship Management develop and implement that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Call Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and
Simplified, Elegance, Functionality, Quality and Care . KEY PERFORMANCE INDICATORS : but not limited to demonstrations and provide personalized recommendations to customers. Event Representation: Attend trade shows, conferences showcase Bumbo products and interact with potential customers. Effectively communicate the brand's message and providing product demonstrations, and assisting customers with their purchasing decisions. Meet and exceed content. Market Insights: Gather feedback from customers and market trends to provide valuable insights