maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
maintenance strategy • Attend to club requests, complaints and queries and monitor resolution within agreed
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
marketing material updates and audits. • Managing complaints, exclusion lists, dedupe lists and handling opt-out
transactions, recording details of inquiries, complaints, or comments, and actions taken in collaboration
platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and timely reporting
platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and timely reporting
marketing lead for the branch and monitor and track complaints and recalls –highlight and report negative trends
marketing lead for the branch and monitor and track complaints and recalls –highlight and report negative trends