Africa
Who are we looking for: Client Service Director
What will you do :< :
Key Responsibilities:
Client relationship management
Strategic planning
• A minimum of 8-10 years of experience in client service, account management or a related role within
/>• Proven track record of managing high-profile clients and delivering successful brand strategies
•
in place for all the events. When dealing with services providers on rider specifications ensure that
a high impact marketing team in the financial services sector. The incumbent is required to manage the
· High degree of quality control and customer service orientation · Excellent communication and people
Existing Clients - Maintain and increase sales to clients in line with set targets. New Clients - Source Source & secure new clients via qualified leads and specific market segments - To be determined by the on a monthly basis. Old / Lost Clients - Revisit and recapture clients where possible - To be determined manufactured by the company. Services - Establish excellent client service & relationships. Orders from clients - accurate and detailed. Retail - Call on retail stores - existing and new clients. Marketing:
Existing Clients - Maintain and increase sales to clients in line with set targets. New Clients - Source Source & secure new clients via qualified leads and specific market segments - To be determined by the on a monthly basis. Old / Lost Clients - Revisit and recapture clients where possible - To be determined manufactured by the company. Services - Establish excellent client service & relationships. Orders from clients - accurate and detailed. Retail - Call on retail stores - existing and new clients. Marketing:
material, press releases and other material for our clients website, social media platforms and email list prospective clients;
the brief and achieving measurable success for clients via more eyes on campaigns than any other agency you will play a pivotal role in fostering strong client relationships and driving business growth. You serve as the primary point of contact for assigned clients, understanding their unique needs, and collaborating navigate complex situations will contribute to client satisfaction and the achievement of company goals Cultivate and nurture relationships with assigned clients, becoming a trusted advisor and understanding their
the brief and achieving measurable success for clients via more eyes on campaigns than any other agency you will play a pivotal role in fostering strong client relationships and driving business growth. You serve as the primary point of contact for assigned clients, understanding their unique needs, and collaborating navigate complex situations will contribute to client satisfaction and the achievement of company goals Cultivate and nurture relationships with assigned clients, becoming a trusted advisor and understanding their
to translate data into insights that address key client business questions as well as develop and implement efficiency
focus