Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited execute all operational activities at the point of sale in a timely and efficient manner. To maintain high To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible and offering
incumbent will be responsible for leading a team of sales associates and ensuring the smooth and successful a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the coach a team of sales associates to achieve sales targets and deliver outstanding customer experiences. excel. Develop and implement strategies to drive sales growth and maximize revenue opportunities while while maintaining profitability. Resolve escalated customer issues or complaints promptly and effectively
incumbent will be responsible for leading a team of sales associates and ensuring the smooth and successful a focus on delivering exceptional customer service, driving sales, and maintaining the brand image, the coach a team of sales associates to achieve sales targets and deliver outstanding customer experiences. excel. Develop and implement strategies to drive sales growth and maximize revenue opportunities while while maintaining profitability. Resolve escalated customer issues or complaints promptly and effectively
Retail and QSR Store by driving and developing sales and profitability by business optimization. Main Administration Stock control. Wages Shifts HR duties Customer Service Training Due to the industry trading requirements Qualifications Min 3 Years in Fuel & Retail (Petrol / Service Station) Operations / Management Management experience Fuel Brands, Customers, Staff etc) Must be able to work under pressure. Customer service driven. Attention
to deal with pressure from staff, management, customers as well as meet business targets. The ideal candidate with dealing with and managing people matters, customer concerns while maintaining organisational excellence for excellent customer service in the Branch, by playing an active part during customer contact situations situations – thereby ensuring and maintain healthy customer relationship. Manage and control financial areas business in this regard. Increase sales by ensuring good customer service, and stock management Ensure Stock
Restock merchandise as needed to ensure maximum sales Ensure delivered stock/stock pulled from the storeroom to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Restock merchandise as needed to ensure maximum sales Ensure delivered stock/stock pulled from the storeroom to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
This includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS Ensure sales and costs Support the stores annual budget process. Increase customer count by: - o Making effective use of store promotions role in making home building simple for their customers - o All products price marked accurately and merchandised merchandised correctly Log and action customer complaints daily. Ensure deliveries are actioned promptly Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
This includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS Ensure sales and costs Support the stores annual budget process. Increase customer count by: - o Making effective use of store promotions role in making home building simple for their customers - o All products price marked accurately and merchandised merchandised correctly Log and action customer complaints daily. Ensure deliveries are actioned promptly Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
and passionate individual with a flair for customer service, store operations, and staff motivation? We the smooth running of operations to maximize the customer experience. The ideal candidate will have prior retail, a deep understanding of excellent customer service, and the ability to adapt in a fast-paced include: Serving customers. Excellent customer service Greeting Customers: Welcoming customers as they enter store. Interact with customers and ensure that a high standard of client service is provided. Assisting