Head of Operations Location: South Africa (with travel to East African countries as required) Overview: Overview: The Head of Operations will play a critical role in overseeing and managing the operational aspects support, and payment processing. Work closely with the Head of Finance to ensure accurate financial reporting
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's customers at all times. Knowledge: Understanding and application of financial management principles Retail/FMCG
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's customers at all times. Knowledge: Understanding and application of financial management principles Retail/FMCG
ensuring that the procurement team delivers quality services to internal stakeholders. The successful candidate
/>Manage relationships with suppliers and ensure that service level agreements are met.
Develop and implement
reporting to the Head Office in Germany
Aligning procurement activities with Head Office Guidelines
and Night. Mail CV to jacodentonharvey.com with heading 'CONTROLLER' Company benefits will be discussed
and Night. Mail CV to jacodentonharvey.com with heading 'CONTROLLER' Company benefits will be discussed
receiving.
shopper reports
• Reinforce a culture of service minded staff to ensure Customer satisfaction.
headed and balanced.
• Good presentation skills
and code of conduct. The Buyers will be based at Head Office but will be required to travel from time
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer ensuring the efficient operation of the store and service excellence by driving sales and building customer up-selling initiatives and superior customer service across the store team. To efficiently execute all and appropriately staffed. To execute customer service initiatives in store that results in a great customer Retail/Business Management qualification (External applicants) Desirable: Degree in Relevant Retail/Business