deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
motivated and experienced Manager of Producer Services to join a leading FMCG company. As a trusted recruitment will be responsible for managing the producer services department and ensuring the smooth operation of and quality control. As a Manager of Producer Services, you will play a crucial role in building and and driving continuous improvement in producer services. This is an exciting opportunity for an experienced a passion for delivering exceptional customer service. Requirements Bachelor's degree in Business Administration
motivated and experienced Manager of Producer Services to join a leading FMCG company. As a trusted recruitment will be responsible for managing the producer services department and ensuring the smooth operation of and quality control. As a Manager of Producer Services, you will play a crucial role in building and and driving continuous improvement in producer services. This is an exciting opportunity for an experienced a passion for delivering exceptional customer service. Requirements Bachelor's degree in Business Administration
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
seeking a " Retail Customer Service Rep" to provide product sales and services to customers at the store paperwork and documentation. General Customer services: turnaround time, queuing time, accuracy, and
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and driving shrinkage committee meetings Manage access control within the store Ensure that receiving operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security and driving shrinkage committee meetings Manage access control within the store Ensure that receiving operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping