expenses to meet budget guidelines.
- Resolve customer complaints regarding sales and service.
- Confer with support staff and / or potential customers regarding equipment needs and advise on types position in Mining /Process Equipment
existing customers in order to meet or exceed monthly sales targets while increasing customer satisfaction other members of the team to grow the existing customer base as well as to provide support to the Technical/Operations information in a timely manner
term relationships with fleet and micro rental customers to yield incremental volume and share for the
guidelines for fleet packages
? Analysing customer feedback and formulating recommendations regarding
/>and an ability to facilitate quick resolution of customer queries (technical or otherwise)
? Planning
links between the dealer network and corporate customers with a focus on increasing sales
? Liaising
input
? A very good understanding of CRM and customer contact programmes
? Proven negotiating/influencing
term relationships with fleet and micro rental customers to yield incremental volume and share for the guidelines for fleet packages
rentals and be a people’s person, be dynamic, and customer service orientated with persuasiveness/sales ability detail & accuracy, ability to create good customer relationships, be able to work remotely, and be
and sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and
and sales skills. Excellent interpersonal and customer service skills. Proficiency in data analysis and
will fulfil the necessary requirements within the Customer Services Division to support the Conversions &
will fulfil the necessary requirements within the Customer Services Division to support the Conversions &