MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service coaching and content to aid performance of the team Manage individual's attendance, conduct and engagement disciplinary notices, initiate disciplinary hearings, assist by chairing hearings for other campaigns / departments stages, guidance on processes to be followed and assist with client escalations Reporting – provide weekly/daily criterias required to be measured to key stakeholders Manage the overall behaviour of the team Developing the
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service coaching and content to aid performance of the team Manage individual's attendance, conduct and engagement disciplinary notices, initiate disciplinary hearings, assist by chairing hearings for other campaigns / departments stages, guidance on processes to be followed and assist with client escalations Reporting – provide weekly/daily criterias required to be measured to key stakeholders Manage the overall behaviour of the team Developing the
Efficiently manage external stakeholder relationships with clients. Efficiently manage internal & for sales improvement and feedback to your line management. Bring to attention any necessary trade customer customer information that may be of interest to the management team. All and any other related tasks and duties of the MS Office Suite. Soft Skills Ability to manage self and work independently. Disciplined &
Efficiently manage external stakeholder relationships with clients. Efficiently manage internal & for sales improvement and feedback to your line management. Bring to attention any necessary trade customer customer information that may be of interest to the management team. All and any other related tasks and duties of the MS Office Suite. Soft Skills Ability to manage self and work independently. Disciplined &
Ensure that all quotes are vetted by the General Manager Ensure that checklists submitted with contracts whether positiveor negative to the Operations Manager and Compliance Department Ensure that all daily allocated to you Report all issues to the Sales Manager timeously Post matric qualification in Marketing
National Diploma or Bachelor's degree in business management or administration, finance, accounting, marketing environment. Excellent analytical, problem-solving and management skills. Exceptional negotiation and decision-making
National Diploma or Bachelor's degree in business management or administration, finance, accounting, marketing environment. Excellent analytical, problem-solving and management skills. Exceptional negotiation and decision-making