but are not limited to: Compiling of prospective customer lists for use of sales leads by using various territory to call on regular and prospective customers to secure orders Present presentations of company’s company’s products and services to customers Attend to customer concerns that are routine and refer more proposals to potential customers Evaluating customer needs Educating customers on products and services competitor activities Maintain good relationships with customers Conduct market and industry research Negotiating
BUT ARE NOT LIMITED TO: Compiling of prospective customer lists for use of sales leads by using various territory to call on regular and prospective customers to secure orders Present presentations of company's company's products and services to customers Attend to customer concerns that are routine and refer more proposals to potential customers Evaluating customer needs Educating customers on products and services competitor activities Maintain good relationships with customers Conduct market and industry research Negotiating
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries through :
implement market penetration and customer retention strategies for all customer channels, as well as strategies to understand competitor trade strategies and customer needs. Forming sales strategies to keep the company and adhered to Assisting customers in resolving issues and optimizing customer service/developing best best practices for customer experience Product Training Prepare and manage full annual budgets. Full responsibility and industry trends, competitors, and leading customer strategies. Responsible for managing the in-store
- Provide product information, address customer queries, and guide them through the sales process
nurture relationships to convert prospects into customers.
- Provide regular updates on progress as
well as challenges.
- Gather feedback from customers to understand their satisfaction and areas for
driving sales and inspiring exceptional front-line customer service aligned with the company's core values Responding to customer enquiries Establishing an immediate rapport with potential customers Closing rental sale deals Administering customer accounts Delivering excellent front-line customer service Working with
driving sales and inspiring exceptional front-line customer service aligned with the company's core values Responding to customer enquiries Establishing an immediate rapport with potential customers Closing rental sale deals Administering customer accounts Delivering excellent front-line customer service Working with
designated sales areas servicing a variety of customers in various industry sectors. Also, to achieve end, the individual must work to establish new customers, whilst maintaining existing clients, through engineering solutions and service levels which meet customers' valid requirements. The External Sales Representative development. Annually compile budgets by country, customer and product Compile monthly sales reports Compile record actions and contacts Communicate with customers regularly, preferably by phone (due to distance)
designated sales areas servicing a variety of customers in various industry sectors. Also, to achieve end, the individual must work to establish new customers, whilst maintaining existing clients, through engineering solutions and service levels which meet customers' valid requirements. The External Sales Representative development. Annually compile budgets by country, customer and product Compile monthly sales reports Compile record actions and contacts Communicate with customers regularly, preferably by phone (due to distance)
other products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics