Introduction Our client is one of the leading manufacturers of glass products. Description Requirements Qualification Matric Certificate 3 years of Customer Service experience 1 year of Supervisory experience 3 years to increase revenue through excellent customer service and sales process management within the telesales stock availability and coordination for the Sales Team to drive business market share growth Ensure all business growth Take responsibility for telesales team administration, filing, and reporting to provide
appoint an experienced and inspirational Sales Team Leader to join its high profile division. This is a sales focused team Leader to aid in the development and growth of a high caliber team in an environment Setting team objectives and regular review periods • Development of a balanced scorecard of team members analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching seniority • Inspiring team members to provide market leading customer service levels • Support projects
tric Certificate
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs
Manage stock rotation and quality Sales Team Management
Manages, supports and co-ordinates defined geography (insourced/outsourced)
Tracks team weekly customer calls per outlet to build effective and forecourts
Holds cross channel sales team accountable to achieve target volumes and distribution Communication Routine communication with customers or clients Problem Solving Proactive identification of functional
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs stock outs Manage stock rotation and quality Sales Team Management
Manages, supports and co-ordinates geography (insourced/outsourced)
Tracks team weekly customer calls per outlet to build effective retailers, QSRs and forecourts Holds cross channel sales team accountable to achieve target volumes and distribution Communication Routine communication with customers or clients Problem Solving Proactive identification of functional
Team Leader
Commercial
Accountable for quality, standards, service and desired outputs stock outs Manage stock rotation and quality Sales Team Management
Manages, supports and co-ordinates geography (insourced/outsourced)
Tracks team weekly customer calls per outlet to build effective retailers, QSRs and forecourts Holds cross channel sales team accountable to achieve target volumes and distribution Communication Routine communication with customers or clients Problem Solving Proactive identification of functional
Team Leader
Commercial
Accountable for quality, standards, service and
Manage stock rotation and quality Sales Team Management
Manages, supports and co-ordinates defined geography (insourced/outsourced)
Tracks team weekly customer calls per outlet to build effective retailers, QSRs and forecourts Holds cross channel sales team accountable to achieve target volumes and distribution Communication Routine communication with customers or clients Problem Solving Proactive identification of functional
its successful client service team, and we’re on the hunt for a qualified client service manager to drive responsible for taking charge of a small, experienced team and, with management, formulating and implementing will need a formidable understanding of all client service management requirements, the ability to excel this role: Represent the company’s products and services, using consumer research and deep and comprehensive Have a full understanding of the business and services we offer to maximise growth opportunities. Maintain
dynamic sales consultants to join our ever growing team at the head office in Bedfordview. RECENT MATRICULANTS WELCOME Responsibilities for Client Care Team Lead: Interact with clients and build relationships with value to existing client quotations by upselling products Oversee a team of client care consultants and exceptional client experience Mastermind creative ways to deliver an exceptional client experience Resolve Resolve complex client problems or disputes in a professional manner Matric Well Spoken Organisational
appoint an experienced and inspirational Sales Team Leader to join its high profile division. This is a sales focused team Leader to aid in the development and growth of a high caliber team in an environment Setting team objectives and regular review periods • Development of a balanced scorecard of team members analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching seniority • Inspiring team members to provide market leading customer service levels • Support projects