crops
work to the QA admin to communicate with the Sales Agents on the resubmissions
- Investigate and evaluate
with relevant compliance matters.
- Ensure Agents fit and proper requirements are in adherence. 70%
- Verify the adherence of the Agents supervision.
- Authenticate the adherence
Assessment and Training Management
- Sample Agents calls and ensure that are in line with the set
Conduct regular audits and evaluations of call center agents’ performance against
established quality
Conduct regular audits and evaluations of call center agents’ performance against
established quality
is essential.
valid Code 8 license is essential. Willingness to travel and adapt to changing working hours according to
periods in remote locations, with an ability to travel within NZ
an Institute. Experience: 3 – 4 years, plus. Can travel. Software knowledge Developing: Effective EHS Corporate
effectively in a team environment. Willingness to travel Own vehicle and valid license