top-notch customer service, this opportunity is for you Lead fabrication department, service technicians Conduct biannual KPI reports with workshop and service staff. Provide in-house training to ensure comprehensive oversee standby teams monthly. Conduct regular site and customer visits to uphold service standards. Assist
& sales team to ensure that the company's KPIs are met, and each and every customer is impressed impressed. Ensure all customer orders are processed and ready for the warehouse team to pack and leave on time eCommerce orders daily - ensuring the warehouse team can pack and ship timeously. · Oversee and manage with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking
& sales team to ensure that the company's KPIs are met, and each and every customer is impressed impressed. Ensure all customer orders are processed and ready for the warehouse team to pack and leave on time eCommerce orders daily - ensuring the warehouse team can pack and ship timeously. · Oversee and manage with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking