accurate processing.
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
management of operational processes and contracts/service
Develop and maintain procedures which relate
of vehicles to achieve delivery targets as per customer requirements.
Vehicle downtime is monitored
policy and customer requirements
Tyre management system
Effective customer relationship />Audit the quality of service provided through personal interaction with the customer on an ongoing basis skills
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment
Assisting with customer queries. Packing invoices Checking orders, phoning the customer / courier when respond as required with other departments and customers. Ensure clear understanding of all issues like and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
management, Telecom equipment delivery or maintenance service, or supply chain is preferred