years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
Our client requires the services of a Europe Liaison Material Planner (Advanced) – Rosslyn/Home Office members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering (or parts thereof) Review internal and external service provider performance and initiate overall improvements
transportation activities, providing courteous service to clients and stakeholders, and upholding confidentiality
greased weekly. Ensuring all breakdowns, additional services and preventative maintenance are completed timeously positive attitude and providing exemplary customer service. Ability to work on SKT's (wide body trucks), RDT's
to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
skills
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment
the operating business and the Accounting Shared Service Center Identify and describe requirements for adjustments
learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great