years of Shipping Experience 3 years of client services experience in similar environment Skills Good
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership
information on all their shipments Liaise with Client Services department and Trade Lane to co-ordinate the booking
information on all their shipments Liaise with Client Services department and Trade Lane to co-ordinate the booking
accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
professional service and update clients on existing orders. Liaising with suppliers. Customer Service Reports
industry, currently seeks your Exports Customer Service experience to control and manage the entire file
5000 clients Manage customer relationship from a service perspective through a structured communication customer diagnosis Create, implement and follow-up service account plans in alignment with customer and account and close deals and drive growth of profitable service contracts Manage internal interfaces and customer customer to assure efficient delivery of service and quality account plans Support resolution of technical