and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons when operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop including HR, to seamlessly execute recruitment, training, and facility requirements. Formulate and enforce management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
operational bases across the S.A and one dedicated call centre, over 720 employees and are leading the way in experience of our service-users. Our fantastic training team will provide everything you need to know know – no prior experience is needed as full training for the role will be given. SKILLS AND EXPERIENCE Ideally undergo suitable training such as Manual Handling, First Aid at Work and Driver Training. You are required Perks at work scheme Refer a friend cash scheme Training such as manual handling, first aid at work, and
logistics and maintain inventory in the distribution centre.
coordination and collaboration between control centre staff and other department such as operations, following protocols and procedures. Guide control centre staff and effectively manage critical incidents
feedback for possible solutions - Maintain a client-centred approach. - Maintain an excellent work quality
from warehouse and be delivered to SKD and Fitment Centre and other suppliers. Responsible for all conversion
from warehouse and be delivered to SKD and Fitment Centre and other suppliers. Responsible for all conversion
General: Interaction with ops personnel, contact centre personnel, client and other 3PLs. Tasks could include
stics background an advantage
inventory management. - Participate in regular safety training sessions and promote a culture of safety among Certification or training in supply chain management preferred. Certification or training in electrical