and productive by managing its procedures and coaching its people. The area of responsibility for this experience in Customer Service with a BPO or Contact Centre environment Bachelor's degree or equivalent and diverse business functions and principles (e.g. Quality, Workforce Management, Supply Chain and Finance
coordination and collaboration between control centre staff and other department such as operations, leaders within the Control Center• Provide regular coaching and feedback to Team Leaders and Controllers, following protocols and procedures. Guide control centre staff and effectively manage critical incidents
needs in a timely fashion - Ensure and manage quality of delivered products and services - Maintain excellent solutions - Maintain a client-centred approach. - Maintain an excellent work quality. Matric, ▪ National Certificate/
performance meet established standards. Lead, mentor, and coach a team of staff members, providing guidance, support cross-functional teams, including procurement, quality assurance, and regulatory affairs, to ensure alignment process improvement initiatives. Knowledge of quality management systems, such as Six Sigma or Lean Manufacturing
performance meet established standards. Lead, mentor, and coach a team of staff members, providing guidance, support cross-functional teams, including procurement, quality assurance, and regulatory affairs, to ensure alignment process improvement initiatives. Knowledge of quality management systems, such as Six Sigma or Lean Manufacturing
process improvement initiatives. Knowledge of quality management systems, such as Six Sigma or Lean Manufacturing performance meet established standards. Lead, mentor, and coach a team of staff members, providing guidance, support cross-functional teams, including procurement, quality assurance, and regulatory affairs, to ensure alignment
process improvement initiatives. Knowledge of quality management systems, such as Six Sigma or Lean Manufacturing performance meet established standards. Lead, mentor, and coach a team of staff members, providing guidance, support cross-functional teams, including procurement, quality assurance, and regulatory affairs, to ensure alignment
improvement initiatives.
experiences to their customers. With a focus on quality, professionalism, and customer satisfaction, are access to parts.
products to ensure lowest cost, at the correct quality while maintaining reliable supply. To manage all distribution from Westfalia sites to the distribution centres. Qualifications/Experience: Degree in Supply Chain/Procurement