is looking for an experienced manager for their service station and convenience store that has a woolies large car wash Job requirements: Experience in service station management must have management experience
delivering excellence in service through innovation, technology, and a customer-centric approach. We are efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and including bills of lading, customs declarations, and delivery notes. Customer Service Serve as the primary relationships with clients, ensuring high levels of customer satisfaction. Resolve any issues related to delays
delivering excellence in service through innovation, technology, and a customer-centric approach. We are efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and including bills of lading, customs declarations, and delivery notes. Customer Service Serve as the primary relationships with clients, ensuring high levels of customer satisfaction. Resolve any issues related to delays
administration, capturing waybills, and providing basic customer service. If you have a background in transport and our clients' mission of providing exceptional service to their clients Daily POD Administration: Manage records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
administration, capturing waybills, and providing basic customer service. If you have a background in transport and our clients' mission of providing exceptional service to their clients Daily POD Administration: Manage records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
submission. To ensure that customers' requests are met with the optimum service levels and associated pricing pricing. Negotiate rates with hauliers / service providers in line with Client Liaisons. Confirm availability Seek new haulier / service providers that bring value to both company and its customers. Support the transition provide the highest level of customer service to internal and external customers. Maintain a high level of
submission. To ensure that customers' requests are met with the optimum service levels and associated pricing pricing. Negotiate rates with hauliers / service providers in line with Client Liaisons. Confirm availability Seek new haulier / service providers that bring value to both company and its customers. Support the transition provide the highest level of customer service to internal and external customers. Maintain a high level of
correct levels of service is rendered in all aspects Constantly evaluating the service levels provided recommendations to the client regarding the improvement of services. SLA must be monitored and where not met; the Management services. Fleet Management. Management of Branch Financial Monthly Operating Service- Cost Control/CPS Communication • Customer Focused • Analytical and critical thinking skills • Customer focussed Core Competencies:
(refuelling, cleaning, etc.) Interacting with customers in a professional manner Performing pre- and post-trip efficient, cost-effective service to our customers by ensuring that the customer receives the (1) The right
achievement of production targets, service level agreement- and customer demand requirements. Key Performance and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. • Represents the company in meetings with relevant integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies