nature of this role. Deliver a customer-focused service. Investigate and resolve client issues within agreed frames. Maintain relationships with third party service providers. The employee shall be required to perform perform any other reasonable tasks / services from time to time as required by the business. Desired Experience chain 3 years in a chemical environment 3 years of experience in customer service Transport industry
Division : MARKETING & SERVICES. Direction : MS/ AFR / AFA / TOTALGAZ SOUTHERN AFRICA / OPERATIONS Permanent contract employees at Depot's (Security Services, Cylinder Handling etc.) Health, Safety, Security / BSc) in the area of (Mechanical, Electrical, Chemical or Process) - NQF-7 A minimum of 10 years working
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
Centre in Brackenfell Preparation of training schedules Training in the classroom and on the job Providing Providing input for the development of training material Coaching and mentoring Conducting performance assessments assessments Feedback to management on training/trainee performance Assisting with driver learnership recruitment
Centre in Brackenfell Preparation of training schedules Training in the classroom and on the job Providing Providing input for the development of training material Coaching and mentoring Conducting performance assessments assessments Feedback to management on training/trainee performance Assisting with driver learnership recruitment
license
Our client, in the Retail Industry requires the services of an Inventory Manager who is willing to work Resolve escalated operational issues Identify training and development gaps on an ongoing basis Individual
operations to meet our production and customer service goals.
Your primary focus will be on managing inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 small team of warehouse staff, providing guidance, training, and support as needed.
Plan and organize transactions.
4. Customer Service:
Serve as the primary point of contact for providing prompt, professional, and personalized service.
5. Administrative Support:
Maintain
clearance processes, and providing exceptional service to our clients. The ideal candidate will have in-depth specialists, providing guidance, training, and support to ensure high-quality service delivery. Liaise with customs teams, including operations, sales, and customer service, to ensure smooth coordination of import activities