Key Responsibilities:
years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
economic fortunes of Africa”. Finance Support Services Division has a vacant post for a Supervisor: Warehousing
and adoption; Experience with cross border and merchanting transactions; Have initiative and drive – solution be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing, Inventory Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures);
and adoption; Experience with cross border and merchanting transactions; Have initiative and drive – solution be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing, Inventory Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures);
compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and manage address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure suppliers and buyers Excellent Service Delivery - Deliver client services - Handle client enquiries and
eliminate inventory losses. Liaison between Customers, Service providers, Sales Team & internal stakeholders regular intervals Responsible for Distribution Services Delivery Scheduling with Customers & Internal Co-ordinating & liaising with Transport / Logistics Service Providers on Distribution Co-Ordinating with Internal Fleet Management Asset Care for Fleet of Vehicles Service & Maintenance for total Fleet Upkeep & Distribution Cost Liaising with service providers on Fleet for Services, Maintenance & general upkeep
loads, routes, fuel, overnight locations etc. Service Level Agreements are met between MacDonald's Transport that all equipment / machinery is serviced within the allowed service intervals and planned COF's updated staff under your control maintain high level of service to customers. Preparation and submission of leave
loads, routes, fuel, overnight locations etc. Service Level Agreements are met between MacDonald's Transport that all equipment / machinery is serviced within the allowed service intervals and planned COF's updated staff under your control maintain high level of service to customers. Preparation and submission of leave