Hospitality and Service Training Experience Hospitality degree beneficial Experience in the service industry lodge and brand are taken to the next level of service standards Assist the Hospitality Manager with the hosting Overall responsibility for implementing service and hospitality training plan Oversee and develop managers and Management team to ensure Lodge and Service standards are always maintained Responsible for agents and media, group bookings and events Support service delivery and training The post Operations Manager
Duties & Responsibilities High quality service delivery to guest which is consistent while upselling similar position in a 5-star property Must be guest service orientated and have good food and wine knowledge
Duties & Responsibilities High quality service delivery to guest which is consistent while upselling similar position in a 5-star property Must be guest service orientated and have good food and wine knowledge
have a passion for wine and outstanding guest service skills. Training of other restaurant staff; Ensure portfolio; Ensure that wine service area is set up and ready for service; Ensure that there is enough interpersonal- & communication skills; Strong customer service orientation; Ability to maintain a professional
have a passion for wine and outstanding guest service skills. Training of other restaurant staff; Ensure portfolio; Ensure that wine service area is set up and ready for service; Ensure that there is enough interpersonal- & communication skills; Strong customer service orientation; Ability to maintain a professional
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Relations Maintain a high standard of customer service and excellent communication skills Adopting a “can Sales Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
Relations Maintain a high standard of customer service and excellent communication skills Adopting a “can Sales Promote and Sell the client products and services using up-selling and suggestive selling techniques techniques. Maintain a high level of product and service knowledge about all client properties/products. Quotations applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
quality; Ensure that the bar is set-up and read for service; Ensure fridge temperature checks are conducted verbal (in person and telephonic); Strong customer service orientation with excellent people skills; Ability