personal service - knowledge of principles and processes for providing customer and personal services. This needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
will be responsible for the butler and cleaning services of the villa, and host guests from all over the
will be responsible for the butler and cleaning services of the villa, and host guests from all over the
developed, implemented and maintained. Maintain high service levels to ensure highest guest satisfaction. Applicable
developed, implemented and maintained. Maintain high service levels to ensure highest guest satisfaction. Applicable
sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required quarterly electrical and mechanical maintenance service plan · manage the monthly electro-mechanical stock-take
food and beverage costs
crucial role in purchasing goods, materials, and services to meet our operational needs while ensuring the
Housekeeping department ensuring rooms are prepared and service daily in accordance with Red Carnation standards maintain high standards and provide the best possible service to guests, and implement improvements where required and managing expenses through regular price / service comparisons · ensuring that monthly and quarterly
interior surveys Arrange appliance maintenance, service and repairs Assist in compiling house files Compiling