and the team are aware of all hotel programs, services, accommodations types, promotions, rates, and promotions and specials and that they are booked correctly
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit
Safety and Finance.
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each be impeccable at all times Assist to maintain service standards, assist if needed – clutter on table
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
Responsibilities Efficiently provide excellent guest service. Ensure that the facility is ready to open fifteen Be on the floor 100% of the time during a meal service period to observe, monitor, and follow up on all the cleanliness and organization of the dining, service, and preparation areas by established standards standards of food presentation, sanitation, and service. Monitor food production and the final product specifications. Ensure the staff is following established service standards. Motivate staff members to maximize sales
completed for service and maintenance issues Customer complaints during service (food and service) 1 - 3 years
skills Providing an exceptional service experience: guest-oriented and service-minded Impeccable appearance excellent levels of internal and external customer service Flexible working hours subject to the demands of considered for the position. R8000.00 - Monthly plus Service Gratuity
skills Providing an exceptional service experience: guest-oriented and service-minded Impeccable appearance excellent levels of internal and external customer service Flexible working hours subject to the demands of considered for the position. R8000.00 - Monthly plus Service Gratuity
personal service - knowledge of principles and processes for providing customer and personal services. This needs assessment, meeting quality standards for services, and evaluation of customer satisfaction