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for our guests, providing exceptional customer service and ensuring a seamless experience from check-in orientation, handling inquiries, and assisting with various guest services to uphold our lodges reputation reservation details and payment processing.
DUTIES: Responsible for assisting the Spa Manager / Lodge Manager / Assistant Lodge Manager with the day efficient operation of the Spa to ensure exceptional service is delivered to guests Follow established policies ensure high quality treatments and exceptional service are provided to guests Stay up to date with changes industry Perform all daily, weekly and monthly administrative duties relating to Spa operations in line with treatments and services that the Spa offers, including retail products and spa promotions Assist with hosting
DUTIES: Responsible for assisting the Spa Manager / Lodge Manager / Assistant Lodge Manager with the day efficient operation of the Spa to ensure exceptional service is delivered to guests Follow established policies ensure high quality treatments and exceptional service are provided to guests Stay up to date with changes industry Perform all daily, weekly and monthly administrative duties relating to Spa operations in line with treatments and services that the Spa offers, including retail products and spa promotions Assist with hosting
Lodge.
Seeking some back of back-of-house administration experience Able to file alphabetically. Logical
Logical, methodical working methods. Strong Administration skills. Great Telephone Manner. Strong Coordination
/>b. Administration and control of all room and Housekeeping stock
Marketing
a. Assist the Lodge
management team to ensure that the kitchen is ready for service before the beginning of each shift - Stay up to - Follow all standard operating procedures for service to guests, ensuring exceptional food quality is guests to receive the highest level of personalised service at all times Minimum criteria required: - Diploma license preferable - Good knowledge of F&B Service This is a live in position so accommodatioon will working cycle with Annual leave after 1 Years service
management team to ensure that the kitchen is ready for service before the beginning of each shift - Stay up to - Follow all standard operating procedures for service to guests, ensuring exceptional food quality is guests to receive the highest level of personalised service at all times Minimum criteria required: - Diploma license preferable - Good knowledge of F&B Service This is a live in position so accommodatioon will working cycle with Annual leave after 1 Years service
Degree in Supply Chain Management, Business Administration or related field. Minimum 5 years’ experience
Maintain vehicles and equipment in top condition. Assist in other reserve activities as needed. FGASA Level
Maintain vehicles and equipment in top condition. Assist in other reserve activities as needed. FGASA Level